Many local residents in Honiara have raised concerns over what they describe as overcharging and miscalculations in their water bills by Solomon Water (SIWA). Despite using less water or even experiencing periods without water supply, some households have reported unexpectedly high bills.
One frustrated resident shared, “Even when my water was cut off for some time, I still received a crazy increase in my bill.” This inconsistency has left many questioning the accuracy of SIWA’s billing system.
The issue has caused frustration among Honiara residents, who are already struggling with the high cost of living. For families and businesses, the added burden of inflated water bills has become a significant financial strain. Many feel that the current billing practices are unfair, especially when their water usage does not align with the charges they receive. The lack of clarity and transparency in how bills are calculated has only deepened the dissatisfaction.
Calls for action are growing louder, with residents urging Solomon Water to address the problem quickly. They are demanding a thorough review of the billing system to ensure accuracy and fairness. Some have suggested that SIWA should implement better monitoring and communication tools to help customers track their water usage and understand their bills. Without immediate action, the trust between the utility provider and the community risks further erosion.
As Honiara residents continue to voice their concerns, the pressure is mounting on SIWA to resolve the issue and restore confidence in its services. For now, many are left hoping for a solution that will bring relief to their wallets and peace of mind to their daily lives.
End///
Thoughts? Iumi stori
