Our Telekom is facing growing criticism from customers after obviously reducing the validity of its widely used SBD15 for the 15GB data plan.
Originally launched as a promotional offer to celebrate the release of the Our Telekom App, the plan provided users with 15GB of data valid for 15 days, earning praise for its affordability and convenience.
However, the recent decision to shorten the validity to just 3 days has caused anger and disappointment among users, many of whom have expressed their dissatisfaction on social media.
This change has come as a big blow to many faithful customers, like students, teachers, local businesses, and the majority of internet users in Solomon Islands who use mobile data to access the internet and are in need of affordable data plans to suit their budget and access period. People said that the original promotional plan was that great data plan.
Customers argue that the change undermines the value of the plan, making it less practical for regular use.
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