Solomon Airlines Update on Vanuatu Flights due to earthquake

Solomon Airlines wishes to provide an update on its services to and from Vanuatu, following the latest
situational update from Vanuatu stakeholders.

The changes will impact scheduled flights today Wednesday 18 December and tomorrow Thursday 19
December 2024 at this time.

Flight Schedule Changes:

– IE722 (scheduled today) will be cancelled. Passengers will be rebooked on IE722, Friday 20
December

– IE710 (scheduled today) will be cancelled. Passengers will be rebooked on IE710, Friday 20
December

– IE711 (scheduled tomorrow) will be cancelled. Passengers will be rebooked on IE711, Saturday 21 December

– IE723 (scheduled tomorrow) will be cancelled. Passengers will be rebooked on IE723, Saturday 21 December

– IE726 Brisbane to Santo to Port Vila and IE718 Port Vila to Brisbane (scheduled tomorrow) will operate as a Brisbane to Santo to Brisbane service only and will not include Port Vila

Normal schedule change policy will apply to affected passengers providing options for rebooking or refunds https://www.flysolomons.com/bookings/conditions-of-carriage .

Commercial Policy for Port Vila Travel:
For passengers booked to or from Port Vila for travel until 5 January 2025, Solomon Airlines is offering
options for refund, date change, or to cancel and use tickets in credit for 12 months from date of ticket
issue.

We sincerely apologise for any inconvenience caused by these changes and appreciate the
understanding of our passengers during this time.

Our team is committed to ensuring minimal disruption and is working closely with affected customers
to make alternative arrangements.

Passengers with existing bookings are encouraged to contact our
reservations team for assistance [email protected] or visit our website at
www.flysolomons.com for more information.

For further updates, please follow Solomon Airlines on Facebook or contact the Solomon Airlines

Reservations and Sales teams, details here: https://www.flysolomons.com/about-us/contact-us

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